Privacy Policy
Welcome to Sparkpoint Inc. DBA Arc (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information").
A. Information You Provide to Us
Identifiers: Name, email address, postal address, phone number, and account credentials.
Commercial Information: Records of products or services purchased or considered.
Professional Information: Job title and company name (if provided).
B. Information Automatically Collected
Usage Data: IP addresses, browser type, device information, and operating system.
Cookies and Tracking: We use cookies, web beacons, and similar technologies to analyze trends and administer the website.
2. How We Use Your Information
We use the collected data for various business purposes, including:
Providing and maintaining our services.
Processing transactions and sending related information.
Sending technical notices, updates, and security alerts.
Responding to comments, questions, and customer service requests.
Monitoring and analyzing trends, usage, and activities.
3. Sharing Your Information
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With vendors who perform services for us (e.g., payment processing, hosting).
Legal Obligations: To comply with legal processes or protect the rights, property, and safety of Sparkpoint Inc. or others.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you specific rights regarding your personal information:
Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell. This includes the categories of personal information, the categories of sources from which it is collected, and the business purpose for collecting or selling that information.
Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain legal exceptions (such as completing a transaction or complying with a legal obligation).
Right to Correct: You have the right to request that we correct any inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to direct us not to "sell" your personal information to third parties or "share" your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of "sensitive" personal information (like precise geolocation or government IDs) to only those uses which are necessary to perform our services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. This includes denying you goods or services, charging different prices, or providing a different level of quality.
To exercise these rights, please contact us at founders@getsparkpoint.com
5. Data Security and Retention
We implement appropriate technical and organizational security measures to protect your data. We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
6. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have questions or comments about this policy, please contact us at:
Sparkpoint Inc.
Email: founders@getsparkpoint.com